Welcome to Bella Mai Academy,
Bookings should be made online, a non refundable booking fee is required to secure your place on the course. Once your booking has been confirmed, we will send you a confirmation email. Your place is guaranteed once payment has been received.
Our courses can not be taught anywhere else other than with us. All our training brochures have full copyright, anyone breaking that will be prosecuted.
Bella Mai Academy will make every effort to accommodate special requirements, that have been notified in advance via email or website.
Course instructions including, outline of the day, venue details, will be issued once full payment has been made, via email. If you have not received your course instructions 3 days prior to the training course, please contact the academy.
RETURNING FOR MORE TRAINING
We allow students to return for free, for extra training, if a student does not feel confident within 6 months, of the original training date. We always offering ongoing support.
TRANSFERRING A COURSE DATE
There is no charge for transferring your booking to the same course on a alternative date, providing you notify Bella Mai Academy, in writing or email 14 days before the start date and if there is availability on the alternative date. You will need to book a new date and pay a new deposit, to save the booking, you will then have £100 less to pay on the day. No more than 1 transfer will be allowed. Requests for transfers must be made in writing or emailed to Bella Mai Academy 14 days before the course start date.
If you notify Bella Mai Academy in writing via email or letter, up to 14 days before the course start date, you will receive a full refund less the non refundable booking fee.
If you fail to attend the course, you are booked on and have not given prior notice to Bella Mai Academy, then the course fee will remain payable in full and no transfer will be allowed.
Bella Mai Academy reserves the right to alter published programs, tutors, fees or venues, without prior notice.
In the event of a course being cancelled, a refund of the course fee will be made, but no compensation will be paid for any additional costs incurred.
Details of the venue will be sent in the course instructions. We are based in Thurrock in Essex.
We prefer you to wear uniform, if you do not have a uniform you can wear a black top and black trousers. You must wear flat closed toe shoes, for safety purposes.
Bella Mai Academy does not accept any responsibility for any students who fail to obtain public liability insurance or follow the course instructions.
Bella Mai Academy Director